No more price-oriented consulting
We emphasize service and support to differentiate us from more price-oriented consulting companies.
Follow-up strategy
89%
Cross-functional working communication
46%
Continuous improvement
77%
Our goal to approach with customer-centricity, and in which the customer's business objectives enjoy top priority.
Once the needs and processes are understood and described, leading edge products and best-of-industry skills will be applied to design and develop a fitting solution to enable the client’s business in the most cost-effective way.
Our marketing strategy is based mainly on ensuring that clients know what the service and/or solution(s) can fulfill, and making the right service/solution and information available to the right target client. It is important to recognize our intangible resources, such as our ability to relate to customers regarding their needs and wants, management style, expertise, corporate culture and commitment. These elements differentiate us from our competitors and contribute towards the development of a sustainable competitive advantage.
Keys to our success
The keys to the projects’ success will undoubtedly be effective market segmentation through identification of several niche markets and
implementation strategies.
- Excellence in fulfilling the promise
- Timeous response to clients
- Skill and depth of knowledge
- Leveraging from a large pool of expertise
Our team structure
ICT Director
Prepare Strategic and perational plans.
Manage and provide oversight.
Ensure development, implementation and maintance of all policies.
Develop and manage the planning and budgeting.
Solution Architects
For defining and describing an architecture of clients system delivered in context of a specific solution
Vendor Management
Helping to enable the organization to control costs, drive service excellence and mitigate risks to gain increased value
Happy customers
With managed services the alternative to the break/fix or on-demand outsourcing model where we performs on-demand services and bills the customer only for the work done.
Managed Services Provider (MSP)
The client and the MSP are bound by a contractual, service-level agreement that states the performance and quality metrics of their relationship.
Advantages
Adopting managed services is intended to be an efficient way to stay up-to-date on technology, have access to skills and address issues related to cost, quality of service and risk.
24/7 updates, maintenence & investigations
For all your business requirements
Santech Consulting (PTY) Ltd
8 Incubation Drive Riverside View Ext 15, Fourways, Midrand, 2021
email
info@santechconsulting.co.za
phone
012 940 3040/072 503 6561